By purchasing any Meilifluous Calligraphy products & services, you acknowledge and agree with the terms and conditions as mention below.
DESIGN
Each invitation design is specially made according to the theme and the color scheme of the event for each client. For invitation design, there will be four times of proofs (3 times revisions), it is important that proofs are carefully checked before proceeding to print, as Meilifluous is not able to offer any amendments once it has been approved. An additional fee might occur for additional revisions.
TURNAROUND
The design process might take 1-2 weeks depending on approval. On the rare occasion that Meilifluous should require to change or extend these dates, clients will be notified immediately.
SHIPPING
Clients will be notified of shipping timeframes and options once the design is completed or the goods are ready to be sent. Once paid for, goods will be shipped via TIKI for Indonesian and DHL Express for International orders.
PRICING & PAYMENTS
For Indonesian clients, pricing is quoted in IDR and the payment will be provided in Bank Central Asia account. For clients from Europe, pricing is quoted in EUR. For clients from the United States and the rest of the world, pricing is quoted in USD. Meilifluous provides Paypal / TransferWise for International payment.
50% payment in advance is necessary to book the schedule, then another 50% payment can be made prior to shipping.
REFUNDS & CANCELLATION
The cancellation fee is 50% of the amount due if the design has not been made or is still in progress. If the design has been completed (final proof) but has not been printed yet the cancellation fee is 75% of the amount due. If the invitations/stationeries have been printed, and/or are being printed, the cancellation fee is 100%.
Should a mistake be made on Meilifluous part, Meilifluous will either remake or provide other bonuses for the mistake. If there is an error with the wording/design approved by the client, the costs of reprinting are the responsibility of the client.
